Privacy Policy

Effective Date: 21 February 2026
Last Updated: 21 February 2026

Parmanand College of Fire Engineering & Safety Management ("PCFSM", "we", "us", or "our") operates the website www.firesafetymumbai.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, fill out inquiry forms, contact us by phone or email, or interact with our advertisements (including Google Ads lead forms).

By using our website or submitting your information through any of our forms, you consent to the practices described in this policy.

1. Who We Are

Organisation: Parmanand College of Fire Engineering & Safety Management (PCFSM)
Registered Office: Parmanand Public School Campus, Behind Bajaj Hospital, Beed Bypass, Sutkar Nagar Road, Satara Area, Aurangabad (Sambhajinagar), Maharashtra – 431001
Mumbai Branch: C.T.S. No 240, MHB Colony, Opposite General Arunkumar Vaidya Ground, Gorai Road, Borivali (West), Mumbai – 400091
Email: helpdesk@firesafetymumbai.com
Phone: +91 7900155097 / +91 7900155098
NEBOSH Helpline: +91 9867100429

We also operate the website www.firesafetyc.com and have additional branches in Thane, Pune, Ratnagiri, and Navi Mumbai.

2. Information We Collect

a) Information You Provide Directly

When you fill out an inquiry form, contact us, or register for a course, we may collect:

• Name
• Phone / Mobile Number
• Email Address
• City / Location
• Educational Qualification
• Inquiry Details (course interest, questions, or messages you submit)

This applies to forms on our website (e.g., "Inquire Now" forms on course pages, "Contact Us" form, "Quick Inquiry" form) as well as Google Ads lead forms that you may submit directly from search results.

b) Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system
• Pages visited, time spent, and referring URL
• Geographic location (approximate, based on IP address)

This information is collected through cookies, Google Analytics, and similar tracking technologies (see Section 5 below).

c) Information from Third-Party Platforms

If you interact with our advertisements on Google, Facebook, Instagram, or other platforms, we may receive the information you submit through those platforms' lead forms, subject to their respective privacy policies.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Course Counselling: To contact you by phone, email, SMS, or WhatsApp regarding your inquiry about our courses (NEBOSH IGC, MSBTE Fire Safety, IOSH, and other fire safety programmes).
• Admissions Processing: To process your enrolment, verify your eligibility, and share batch schedules, fee details, and course materials.
• Communication: To send you updates about upcoming batches, exam schedules, results, placement opportunities, and college events.
• Website Improvement: To analyse how visitors use our website and improve its content, layout, and performance.
• Advertising: To measure the effectiveness of our advertising campaigns and show you relevant advertisements on Google and social media platforms.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

• Our Branch Offices: Your inquiry may be routed to the nearest PCFSM branch (Mumbai, Thane, Pune, Ratnagiri, Navi Mumbai, or Aurangabad) for counselling purposes.
• Affiliated Bodies: Where required for course registration, examination, or certification purposes, we may share necessary information with NEBOSH (National Examination Board in Occupational Safety and Health), Maharashtra State Board of Technical Education (MSBTE), IOSH (Institution of Occupational Safety and Health), or other accrediting/examining bodies.
• Service Providers: We use third-party services for website hosting, analytics (Google Analytics), advertising (Google Ads), email communication, and SMS/WhatsApp messaging. These providers process data on our behalf and are bound by their own privacy policies.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website. For more information, visit www.aboutcookies.org.

6. Google Ads and Remarketing

We use Google Ads to advertise our courses. This involves:

• Google Ads Lead Forms: If you fill out a lead form directly within a Google search result, Google collects your information and shares it with us for counselling follow-up. Google's privacy policy applies to data collected via their platform: Google Privacy Policy.
• Conversion Tracking: We use Google Ads conversion tracking to understand which ads lead to form submissions or phone calls on our website.
• Remarketing: We may show ads to people who have previously visited our website, using Google's Display Network. You can opt out of personalised ads at Google Ads Settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy:

• Inquiry Data: Retained for up to 3 years from the date of your last interaction with us, to support follow-up counselling and future batch notifications.
• Student/Admission Records: Retained permanently as part of our academic records, as required by educational regulations.
• Website Analytics Data: Retained for up to 26 months (Google Analytics default).
• Marketing Data: Retained until you opt out or request deletion.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on our website (HTTPS)
• Restricted access to personal data (only authorised PCFSM staff)
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights

Under applicable Indian data protection laws (including the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023), you have the right to:

• Access: Request a summary of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Withdrawal of Consent: Withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
• Erasure: Request deletion of your personal information, subject to any legal or regulatory retention requirements.
• Opt-Out of Communications: Unsubscribe from marketing calls, SMS, WhatsApp messages, or emails by contacting us at the details below.

To exercise any of these rights, please contact us at helpdesk@firesafetymumbai.com or call +91 7900155097. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to external websites, including:

• NEBOSH (nebosh.org.uk)
• Parmanand Group (firesafetyc.com)
• Social media platforms (Facebook, Instagram)

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our courses are primarily designed for individuals aged 18 and above, or those who have completed their 10th standard education. We do not knowingly collect personal information from children under the age of 18 without parental or guardian consent. If you believe a minor has submitted information to us without appropriate consent, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer for the purpose of this Privacy Policy is:

Name: The Administrator, PCFSM
Address: C.T.S. No 240, MHB Colony, Opposite General Arunkumar Vaidya Ground, Gorai Road, Borivali (West), Mumbai – 400091
Email: helpdesk@firesafetymumbai.com
Phone: +91 7900155097
Working Hours: 10:00 AM to 6:00 PM (All Days)

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: helpdesk@firesafetymumbai.com
Phone: +91 7900155097 / +91 7900155098
NEBOSH Inquiries: +91 9867100429
Address: Parmanand College of Fire Engineering & Safety Management, C.T.S. No 240, MHB Colony, Gorai Road, Borivali (West), Mumbai – 400091